Dealing with Conflict – Wednesday 14th December 2016
Dealing with conflict is a skill which is hard to master, as one needs to be impartial when listening to all parties involved. This course will help to improve one’s practical knowledge in conflict resolution and work on developing those essential communication skills needed to bring a resolve to a dispute between aggrieved parties.
These CPD courses have been identified as being recommended for the development of chaplains of any faith (in any sector), faith leaders, youth workers, community workers and anyone who works in a social/welfare/pastoral capacity. In addition, it is open to anyone who is interested in furthering their personal and professional development.
The rationale for this series of CPD courses is to enhance the skills of practitioners who are in the coalface of one to one support.